Visit scheduling
Coordinate clients, workers, service types, risk levels, times and operational notes.
Our flagship product in development
Know when every care visit is on track.
RoundRunRun Visit Assurance helps small home-care and aged-care providers schedule visits, support workers, detect missed or late attendance, coordinate replacement care and preserve an accountable operational record.
Access is invitation-only. Demonstrations must use fictional data.
Visit Assurance System available
Today’s visits18
Checked in11
Needs attention2
Missed-visit alert
ESCALATED
Worker has not checked in after the approved grace period.
09:30Personal care visit · Fictional clientCHECKED IN
11:00Meal preparation · Fictional clientUPCOMING
One operational workspace
Built around the moments that require human attention
Visit Assurance brings the most important visit-assurance workflows together while keeping decisions, escalation and accountability with authorised provider staff.
Worker check-in and out
Give workers a focused view of assigned visits and record shared visit status across devices.
Missed-visit detection
Automatically identify visits that pass their approved check-in grace period.
Escalation workflow
Surface alerts for acknowledgement, replacement assignment and follow-up by coordinators.
Incident records
Create structured records for human review without claiming to determine legal reportability.
Audit trail
Track important application actions separately from the provider’s wider AWS audit controls.
Operational response
From scheduled care to accountable follow-up
1
Schedule
A coordinator assigns a fictional or authorised client visit to a worker with clear timing and risk information.
2
Attend
The worker signs in with MFA, reviews assigned work and records check-in and check-out.
3
Detect
If the visit remains unattended beyond its grace period, Visit Assurance creates an operational alert.
4
Respond
Authorised staff acknowledge the issue, coordinate replacement care and preserve the action history.
Role-aware access
The right workspace for each responsibility
Visit Assurance uses invitation-only accounts, Amazon Cognito authentication and software-token MFA. Each authorised role sees a workspace suited to its responsibilities.
👤
Operator
Provider administration, staff invitation, clients, scheduling, incidents, alerts and audit access.
🗓️
Coordinator
Day-to-day scheduling, care coordination and operational response.
🧑⚕️
Worker
A focused mobile-friendly view of assigned visits and visit actions.
📋
Auditor
Read-oriented oversight of operational records and the application audit trail.
Designed as a responsible starting point
Technology supports the workflow. People remain accountable.
Visit Assurance is a technical reference implementation, not a substitute for provider policies, trained judgement, emergency procedures, legal advice, privacy governance or clinical systems.
Fictional testing first
Do not enter real client information into a demonstration environment.
Do not enter real client information into a demonstration environment.
Human review
Alerts and incident records require authorised staff assessment and action.
Alerts and incident records require authorised staff assessment and action.
Provider acceptance
Privacy, security, accessibility, incident and operational reviews are required before real use.
Privacy, security, accessibility, incident and operational reviews are required before real use.
Future research concept
AI smart-home healthcare remains a longer-term idea.
The illustrated camera, smart-lock, climate-control and fall-alert system is not currently implemented or offered as a commercial service. It is shown only as a possible future RoundRunRun research direction, separate from the Visit Assurance product.
Current priority: building and demonstrating reliable visit assurance for care-provider operations.
Discuss Visit Assurance
For product demonstrations, project collaboration or employment-portfolio enquiries, contact RoundRunRun. Do not send personal, health or client information by email or SMS.
roundrunrun@gmail.com
+61 422 152 018 (Australia: 0422 152 018)